Our Policy on Returns & Alterations

Due to the bespoke, made-to-order nature of our garments, all sales are final, and we do not offer refunds. Each piece is individually crafted to your specifications, making it a unique creation designed exclusively for you.

Alteration Services

We understand that the perfect fit is paramount. Should you require any adjustments upon receiving your order, we offer professional alteration services under the following conditions:

  • The garment must be returned to us at your expense via a reliable courier service.
  • Upon receipt, our atelier will assess and complete the necessary alterations.
  • Once alterations are finalized, the garment will be shipped back to you. Return shipping charges are the responsibility of the client.
  • Alteration timelines depend on the complexity of the adjustments required.

Important Notes

  • Custom orders and items purchased during sale events are non-exchangeable and non-alterable under standard terms.
  • Please ensure accurate measurements are provided during the ordering process to minimize the need for alterations.

We are committed to ensuring your complete satisfaction and will work diligently to address any fit-related concerns.